Closure of Record
A claimant may request permanent closure of their Department file.
In the app, open Your File, choose Department Records, then choose Request Closure of Department Record. Read both confirmation notices and confirm the final request.
If you cannot access the app, write to correspondence@everydayarc.com from the email address attached to the account and ask for closure of your Let It Be Known file.
Closure removes the account, private file, certificates, interactions and Department correspondence connected to it through the account-closure process. It cannot be undone.
Support correspondence and records that must be retained for security, legal or operational reasons follow the periods stated in the Privacy Notice.
An unsecured file belongs to the anonymous account on that device. Open Department Records on the same device and use the closure control there.
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