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Procedural Note

How a matter becomes a formal certificate

Department of Small Matters · Guidance to the Public

From the Counter to the issued instrument, the whole of the Department’s procedure.

The Short Answer

A matter becomes a certificate in five stages: it is presented at a receiving desk, examined and classified, put through the ceremony, issued as a numbered instrument, and entered upon the claimant’s file.

The ceremony proceeds through five stages. Once issued, the certificate is final.

The stages

Each accepted matter passes through these stages in order.

  • Presentation. The claimant approaches the Counter, selects the receiving desk, and gives a short account of what occurred.
  • Examination. The Department considers the matter, determines whether it falls within jurisdiction, and settles its classification.
  • Ceremony. The matter is put through the Department’s issuing process and its wording prepared.
  • Issue. A certificate is returned bearing a record number, the classification, and the date.
  • Entry. The instrument is entered upon the claimant’s Personal File. Where the file is open to public inspection and the certificate is eligible, it may also be entered upon the Public Registry.

What the certificate contains

Each instrument carries the Department’s seal, the desk under which it was issued, the classification determined on examination, the claimant’s name as it stood at the time of filing, a unique record number, and the date of issue. The wording is prepared for the matter at hand.

An issued instrument is not altered afterwards. Where later developments give rise to a further matter, a new filing may be presented.

Allocation

The standard filing allocation provides three ceremonies in each calendar month, with no more than one matter lodged per day. Allocations renew at the beginning of each calendar month, reckoned by Greenwich Mean Time, and unused ceremonies expire when the new allocation is entered.

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